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Customer Service Representative - Sales

Company: Kelly
Location: Melrose
Posted on: November 22, 2021

Job Description:

Kelly has an exciting opportunity for an experienced Customer Service / Sales Professional interested in joining a leading Industrial Company in Latham, NY for a long-term career! The Industrial Sales Professional is a Temp-to-Hire position paying $21 per hour to start and a standard 8-5 Mon-Fri schedule. In this role you partner with Outside Sales, the Purchasing Team, and Suppliers to help grow the business, develop existing and gain new customers, and meet monthly sales goals. Once you convert to a permanent role with the company, our partner offers an excellent Benefits package including Medical, Dental, company matching 401K, vacation, holiday, and sick time. Responsibilities include but not limited to:

  • Generate new and repeat sales by providing products and technical information in a concise and timely manner
  • Determine customer requirements and expectations in order to suggest specific products and solutions
  • Suggest alternate products based on cost, availability or specifications
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, selling shop services, and product initiatives
  • Contact customers following sales to ensure on-going customer satisfaction and to resolve any pending issues or concerns
  • Remain current on product developments by attending training (company/supplier,) reading trade journals, supplier literature, etc Skills and Requirements:
    • High School Diploma/GED required, Associates Degree in Technical discipline preferred
    • Mechanical and mathematical aptitude preferred
    • Knowledge of the distribution industry (Hydraulic, Pneumatic, Fluid Power, Electrical, Motors, Motion Control, Material Handling, Bearings) preferred
    • Valid driver's license may be required Apply today, or contact Mark Tower at with your Resume for more information. Let's get to work! Why Kelly -- ? You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up. About Kelly -- At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly, Albany , Customer Service Representative - Sales, Sales , Melrose, New York

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