Surgi-Care Field Service Representative (Western Connecticut)
Company: Enovis
Location: Danbury
Posted on: May 4, 2024
Job Description:
Job Description:Are you passionate about patient care and
helping people live active lives? Are you curious about what it
means to create the next generation of medical technology and be
part of a growing global company committed to Creating Better
Together?At Enovis we sweat the little things. We embrace
collaboration with our partners and patients, and we glory in the
grind of scientific excellence - with the goal of transforming
medical technology as we know it. Because that's how we change the
lives of patients for the better. And that's how we create better
together.As a key member of the Field Services Team, you will play
an integral part in helping Enovis drive the medical technology
industry forward through transforming patient care and creating
better patient outcomes.We are seeking a dedicated,
service-oriented individual to join the Surgi-Care Branch of Enovis
as a Field Service Representative in the Western Connecticut area
covering Fairfield County and Danbury. This unique opening will
allow you to service patients directly in order to assist them in
their recovery.This is an incredible opportunity to work in a
fast-moving, patient-focused setting amongst extraordinarily
talented professionals dedicated to making life-changing innovation
possible in orthopedics and beyond with brands such as DonJoy,
Aircast, ProCare and Exos.WHY JOIN ENOVIS?
- You'll be part of a global team of more than 7,000 dedicated
employees who are empowered to create better together every day on
a worldwide scale.
- You'll make an impact in the lives of Healthcare Providers
(HCPs), their patients, and the communities where we work.
- You'll enjoy a comprehensive and competitive benefits package
including health benefits, 401(k) with company match, employee
stock purchase program, tuition and CEU assistance, paid time off,
a solid work/life balance and more!
- You'll be given the opportunity to become credentialed for
patient care as needed.
- You'll have the opportunity to grow and develop your career
with us.
- You'll work hard and have fun doing it!WHAT WILL YOUR TYPICAL
DAY LOOK LIKE?
- Responsible for application, education, and appropriate
use/care of orthopedic soft goods, functional bracing, and all
other Enovis products prescribed by HCPs.
- Provides routine customer service to patients, physicians,
physician assistants, and other clinical staff.
- Responsible for assigned territory management including brace
fitting in patient homes and coverage of staffed office accounts as
assigned.
- Provides service to stock-and-bill customers including
adjusting par levels, removing discontinued and overstocked
product, monitoring product usage, and addressing related
concerns.
- Ensures that the equipment delivered to the patient functioning
properly and is consistent with the prescribing physician's order
and other identified patient needs, risks, and limitations of which
Surgi-Care and Enovis are aware.
- Completes all required documentation related to patient fitting
and delivery and processes orders in a timely manner.
- Serves as a liaison between the customer, Enovis, and the Sales
Team.
- Adheres to all Enovis Compliance and Ethics Programs, OIG,
government healthcare regulations, regulatory policies and
procedures set forth by clinic/hospital, and HIPAA in accordance
with government agency requirements.
- Other duties as assigned.WHAT QUALIFICATIONS WILL YOU BRING TO
THE TABLE?
- A passion for providing excellent care to HCPs and patients,
along with a strong desire to be part of a team dedicated to
achieving extraordinary patient results.
- High School Diploma or GED required.
- Holds and maintains applicable professional credentials, such
as active Athletic Training licensure, Board of Certification
(BOC), American Board for Certification (ABC) Certified
Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or
related.
- Working knowledge of home medical equipment (HME), Durable
Medical Equipment (DME) and orthotic products strongly
preferred.
- Previous experience with application of soft goods/functional
bracing, inventory management programs and/or EMRs a plus.Other
Requirements
- In-home equipment delivery and set up are requirements of this
position and candidates should be aware of, as well as comfortable
with, this requirement.
- Must satisfy third-party credentialing/screening requirements
to gain access to hospital accounts.
- Must possess a valid Driver's License and current automobile
insurance.WILL YOU BE REQUIRED TO TRAVEL?
- May require travel up to 95% of the time, but overnight travel
is not required.
- Includes considerable time spent traveling in car to customer
accounts, using own transportation, as dictated by territory.WORK
ENVIRONMENT & PHYSICAL DEMANDS
- Provides patient care in patient homes, physician's offices,
hospitals, and/or clinics, etc.
- This job involves potential exposure to airborne and bloodborne
pathogens.
- Physical Demands: Must frequently lift and/or move up to 60
pounds.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. ABOUT
ENOVISEnovis Corporation (NYSE: ENOV) is an innovation-driven
medical technology growth company dedicated to developing
clinically differentiated solutions that generate measurably better
patient outcomes and transform workflows. Powered by a culture of
continuous improvement, global talent and innovation, the Company's
extensive range of products, services and integrated technologies
fuels active lifestyles in orthopedics and beyond.For more
information about Enovis, please visit .EOE AA M/F/VET/Disability
StatementAll qualified applicants will receive consideration for
employment and will not be discriminated against on the basis of
race, religion, color, national origin, sex, protected veteran
status, disability, or any other basis protected by federal, state
or local laws.
Keywords: Enovis, Albany , Surgi-Care Field Service Representative (Western Connecticut), Sales , Danbury, New York
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