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Field Service Coordinator

Company: Honeywell
Location: Albany
Posted on: November 19, 2023

Job Description:

Design solutions to drive safe living and quality of lifeThe future is what you make it.

When you join Honeywell, you become a member of our global
team of thinkers, innovators, dreamers and doers who make the things that make
the future.

That means changing the way we fly, fueling jets in an
eco-friendly way, keeping buildings smart and safe and even making it possible
to breathe on Mars.

Working at Honeywell isn't just about developing cool
things. That's why all of our employees enjoy access to dynamic career
opportunities across different fields and industries.

Are you ready to help us make the future?

Supervise a Field Service Engineering team for the Honeywell
organization based out of Upstate NY. This leader will be an expert at building
highly productive teams, have motivating leadership skills and will ultimately
drive sales and profitable growth of the service business. This successful
candidate will report to the territory Service Business Leader and act as
mentor to train/ develop future managers. The Sr Field Service Supervisor is
responsible for customer relationship management, developing additional sales
opportunities, & managing personnel (service technicians and fitters). The
key metrics this role is accountable for include Orders, Revenue, Profit, the
day-to-day Service Operations Service Agreement, Contracts and Customer
Satisfaction. The Sr Field Service Supervisor must be able to work in a
fast-paced environment while still being held accountable for the overall
financial P&L results.The salary range for this position is $77,600 - $116,000. - The actual base salary offer will depend on a
variety of factors including experience, education, geography and other relevant
factors.Key Responsibilities:

  • Supervise team activities and performance.
  • Collect and report performance metrics.
  • Develop team and team members.
  • Identify opportunities for process improvement.
  • Assign and supervise project work.
  • Developing sales opportunities with customer base.
  • Ability to travel throughout the service area.YOU MUST HAVE:
    • Bachelor's Degree
    • 5+ years of experience in a field leadership or project
      management role.
    • 3+ years of experience within the construction or field service
    • Valid Driver's License.

      WE VALUE:
      • Experience in controls, mechanical, fire and security
      • Experience with a P&L.
      • Experience dealing with customer satisfaction (growth and
        problem resolution).
      • Previous supervisory experience.
      • SAP experience.
      • Excellent communication skills.
      • Demonstrated ability to influence at varying levels across
        the organization.
      • Demonstrated ability to effectively manage a
        team.Additional Information
        JOB ID: HRD208533Category: Customer ExperienceLocation: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United StatesExemptGlobal (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Albany , Field Service Coordinator, IT / Software / Systems , Albany, New York

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